Subshores reporting channel promotes responsible business methods and fosters an ethical way of acting.

We take all illegal, unethical or any acts that go against our guidelines seriously. We encourage you to bring these to our attention every time there is a suspicion of misconduct. It is crucial that the employees, associates and other stakeholders of Subshore inform us of their concerns and suspicions regarding misconduct not in line with the organization’s guidelines. Therefore, primarily we encourage you to contact a supervisor in our organization. However, if this is not an option, you can report a concern via the reporting channel. You do not need to have firm evidence of misconduct; however, reports should be submitted honestly and in good faith. Deliberate reporting of false information is strictly forbidden.

Avoid revealing personal information, especially delicate information, while submitting a report. If the message contains any information prohibited by law, we might not be allowed to process it. You may leave your name and contact information during reporting, but we provide you with this opportunity to express your concern through this confidential channel anonymously. In addition, the service removes all metadata automatically in case there are any attachments added to the report.

The reporting channel is provided by an external, impartial service provider. They are responsible for the technical implementation, ensuring the whistleblower’s anonymity, and safeguarding the information provided in the report. They also see to it that the service meets the highest possible data protection requirements.

After sending the report, you will receive a username and password on the screen. You can use them to access your inbox where you will be able to follow the processing of your report, securely communicate with us and receive feedback. Protect the username and password from disclosure to third parties to prevent their abuse. If you forget your username or password, you will need to submit a new report. For security reasons and protection of your anonymity, we cannot recover your username or password.

When needed, we might submit follow-up questions via the reporting channel and inform you how the investigation is proceeding. All reports are investigated confidentially and in accordance with specified procedures. Possible resulting steps are taken only after the investigation has been concluded.

The information from the report or the investigation can only be accessed by the people who need it to complete the investigation.